Skip to main content

How do I View Customer Reviews? - Knowledgebase / Roaster / Account & Profile Management - Era of We Support

How do I View Customer Reviews?

BRIEF DESCRIPTION 

The Era of We application allows you to easily keep track of the customer’s reviews and ratings. In this documentation, you will understand how to view customer reviews. 

STEP BY STEP GUIDE

Step 1: Log in to your account, click on your profile icon at the top-right corner of the interface and, select ‘Roastery profile’ option from the drop-down menu.  

 

1631612205794.png 

 

Step 2: On the Roastery profile page, click on the ‘Reviews’ tab.  

1631612205893.png 

 

1631612205978.png 

 

Roasters can also view the customer reviews by clicking on the ‘See more’ button in the ‘Your rating’ section on the dashboard.  

 

1631612206059.png 

 

1631612206137.png 

Thus, you can view customer reviews as a roaster. 

“If you still have any queries, then please feel free to connect with our support team.” 


Helpful Unhelpful