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Roaster
Roaster
Sales Management
(6)
How do I Pause API Key Access?
How do I Delete Previously Generated API Keys?
How do I Generate an API Key?
How do I Upload a Sales Contract?
How do I Invite a New Customer?
View all articles in Sales Management
Account & Profile Management
(21)
How do I change My Language & Region Settings?
How do I Join Era of We?
How do I Change My Roaster’s Profile Image?
How do I Link My Roaster Profile to My Social Media Platforms?
How do I Change My Password?
View all articles in Account & Profile Management
Brand & Experience
(15)
How do I Customize My Brand Profile?
How do I Browse Estate Profiles?
How do I View Coffee Lab Posts?
How do I View the Brewing Guides?
How do I Publish a Post on the Coffee Lab?
View all articles in Brand & Experience
E-commerce
(6)
How do I Add Other Products?
How do I Delete a Coffee Product in the B2B/B2C Catalog?
How do I Edit an Existing Coffee Product in the B2B/B2C Catalog?
How do I Add a Coffee Product to My Catalog?
How do I Edit an Existing Other Product?
View all articles in E-commerce
Inventory
(5)
How do I Edit an Existing Roasted Coffee Batch?
How do I Manage my Shipping Information & Pricing?
How do I Manage My Roasted Coffee Inventory?
How do I Manage My VAT Rates?
How do I Manage My Roasting Profiles?
View all articles in Inventory
Order Management
(9)
How do I Delete an Outtake Order?
How do I Edit an Existing Outtake Order?
How do I Add a New Outtake Order?
How do I View My Orders’ Status?
How do I Track Weather & Geo-information Related to My Order?
View all articles in Order Management
Sourcing
(5)
How do I Buy Green Coffee From Estates?
How do I Order a Green Coffee Sample?
How do I generate a cupping report for an order or sample?
How do I View My Cupping Reports?
How do I Assign Green Coffee Orders to a Team Member for Cupping?
View all articles in Sourcing
Team Management
(11)
How do I Create a New Role?
How do I Enable a Disabled User Account?
How do I Give a User Admin Permissions?
How do I Edit an Existing User?
How do I Disable a User Account?
View all articles in Team Management
How do I Contact Customer Support?