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FAQ
Micro-Roaster
Micro-Roaster
Account & Profile Management
(14)
How do I Deactivate my Account?
How do I Change My Preferred Measurement Units?
How do I View Customer Reviews?
How do I Change My Own Password?
How do I Change the Chat Text Size?
View all articles in Account & Profile Management
Brand & experience
(19)
How do I Make Order Specific Changes to the Coffee Experience?
How do I Upload a File?
I have more Questions for the Coffee Community. How do I get started in the Q&A Forum?
How do I Control who can Access My Shared Files and Folders?
How do I Access Files Shared with Me?
View all articles in Brand & experience
Order Management
(2)
How do I Raise a Support Ticket/dispute?
How do I Check the Status of an Open Raised Ticket?
View all articles in Order Management
Sourcing
(6)
How do I View my Cupping Reports?
How do I Browse Estate Profiles?
How to Grade Coffee Orders?
How do I Buy Green Coffee From Roasters?
How do I Intimate a Roaster To Buy Green Coffee from a Specific Estate?
View all articles in Sourcing
Team management
(10)
How do I send a Direct Message to a Member of My Team?
How do I Reset Password for a User?
How do I Edit an Existing User?
How do I give a User Admin Permissions?
How do I Enable a Disabled User Account?
View all articles in Team management
How do I Join Era of We?
How do I Contact Customer Support?
