BRIEF DESCRIPTION

The Era of We application allows you to send recovery emails to the team members who have lost their password. In this documentation, you will understand how to send a password reset request as a roaster.  

 

 

STEP BY STEP GUIDE

Step 1: Log in to your account, navigate to the ‘Team management’ tab and select ‘User Management’ option from the drop-down menu.  

 

 

 

Under user Management, you’ll see a list of existing users with their details including activity status, roles, and last login. 

 

 

 

Step 2: Click on the ‘Vertical ellipsis’ option for the user you want to manage/edit.  

 

 

Step 3: Click on the ‘Send recovery email’ for the user that needs to set a new password.  

 

 

Thus, you can reset a password for a user as a roaster. 

 

“If you still have any queries, then please feel free to connect with our support team.”